Customer Feedback for Nureva™ Troove™ digital portfolio software

Welcome to the support site for Nureva™ Troove™ digital portfolio software.  There are many tools here to support you to get the best experience from using our software.  Please use the feedback forms to submit requests and ideas.  We are committed to delivering an outstanding experience and to make Nureva™ Troove™ the digital portfolio of choice for all schools.

Knowledge Base

  1. Getting Started 

    1. Video Library
    2. Getting started - for the teacher
    3. Getting started - for the student
    4. Getting Started - For the parent
  2. Administrator Tools for Nureva™ Troove™ 

    1. Basic school setup
    2. Technical summary
    3. Inviting parents
    4. Resetting passwords
    5. Promoting students
  3. Mastering Nureva™ Troove™ - For The Student 

    1. Working on assigned projects
    2. Creating personal posts
    3. Organizing personal posts in collections
    4. Sharing with showcases
    5. Navigating the iPad app
  4. Mastering Nureva™ Troove™ - For The Teacher  

    1. Creating, assigning and editing projects
    2. Assessing completed projects
    3. Rubric standards and criteria
    4. Tracking usage and analytics
    5. Adding Single Google Sign-on
  5. Frequently Asked Questions 

    1. At my school we share computers (mix of tablets and laptops). Will that work?
    2. I registered for an account and I'm not able to login.
    3. When can parents see their child's work?
    4. Why can't isn't the website working on Internet Explorer?
    5. Why can't I play the Youtube video I added to my portfolio?
  6. Product News and Updates 

    1. November 19, 2015 - Version 1.3 software update
    2. August 14, 2015 - Version 1.2 software update
    3. June 26, 2015 - Version 1.1 software update
    4. April 7, 2015 - Updated iPad App Available
    5. March 19, 2015 - Troove iPad Software Update
  7. All articles 

    1. At my school we share computers (mix of tablets and laptops). Will that work?
    2. Video Library
    3. Which file types can be uploaded to projects and posts?
    4. Basic school setup
    5. Working on assigned projects
    47 articles 

Feedback and Knowledge Base